PaintMate Home

 

Privacy Policy

Effective Date: 01/15/2026

UK HOME CARE LIMITED (“Company,” “we,” “us,” or “our”) provides access to the PaintMate Home mobile application (“App” or “Service”). This Privacy Policy describes how information is collected, used, and protected when you use the App. By accessing or using the App, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the App.

1. Information We Collect

We collect limited information to operate and enhance the App.

1.1 Information You Provide Directly

You may voluntarily provide personal information, such as:

  • Your name

  • Email address

  • Information you include when contacting us for support or inquiries

Providing this information is optional and not required to use the App’s core features.

1.2 Information Collected Automatically

When the App is used, certain non-personal information may be collected automatically, including:

  • Device type, operating system, and application version

  • App usage metrics, interaction data, and diagnostic reports

  • Language preferences and general regional settings

  • Approximate location data (city or country level only)

1.3 Information We Do Not Collect

We do not collect sensitive personal data, including precise location information, financial details, biometric identifiers, health information, or government-issued identification numbers.

2. Use of Information

Collected information may be used to:

  • Provide, maintain, and support the App

  • Improve performance, stability, and overall user experience

  • Respond to customer service requests and communications

  • Conduct internal analysis to improve App features

  • Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, rent, or trade personal information. Information may be shared only in limited circumstances:

  • With service providers that support App operations or analytics, under confidentiality obligations

  • When disclosure is required by law, regulation, or legal process

  • When necessary to protect the rights, safety, or property of UK HOME CARE LIMITED or its users

4. Data Retention and User Requests

Information is retained only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law.

You may request deletion of your personal information by contacting us at info@ukhcl.com. Requests will be reviewed and processed within a reasonable timeframe.

5. Data Security

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. However, no electronic data storage or transmission method can guarantee complete security.

6. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.

7. International Data Processing

If you use the App from outside the United States, your information may be transferred to and processed in other countries with different data protection laws. By using the App, you consent to such transfers.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be effective upon posting with a revised Effective Date. Continued use of the App after changes are posted constitutes acceptance of the updated Policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

UK HOME CARE LIMITED
Email: info@ukhcl.com
Phone: +442039622081
Address: 109 Stavordale Rd, Carshalton SM5 1BU, United Kingdom

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